Have You Outgrown Your Current IT Support Provider in Oklahoma City?

It can be hard to find the right IT support in Oklahoma City, especially for a small business. Once you've found that IT services company, you tend to want to keep them around to save yourself the extra trouble of finding a new one. Sometimes you might even like them so much that your loyalty prevents you from upgrading providers, even when that's clearly the move you need to make.

Have you outgrown your IT support provider?

The root of the issue

The root of the issue here lies with a small startup's typical choice of going for local IT support in Oklahoma City. Make no mistake: this usually works perfectly fine for both businesses, and the services of a small IT solutions company is great for appropriately-sized businesses, helping them grow without breaking their limited bank. They find a local team they can work with, bond with their IT director, and think that has them cut out for the rest of their journey.

Some businesses might actually do well with this. These are the businesses that don't grow significantly. But the ones that do find themselves encountering a lot of issues...

Why small companies don't cut it when you grow

When you think IT services, you should be thinking about how your systems work. Are they good enough, fast enough? Do they do what you need them to? Are they equipped to survive accidents and ensure business continuity? These are the pillars of what people expect from their IT companies, and for good reason! On a smaller scale, these are a lot easier to cover. But for a growing business with a lot of employees and a lot of data, it can be a lot harder to manage all this technology. Additionally, incidents that result in downtime can take significantly longer to fix, resulting in poor business continuity, lost profits or even outright damages.

Is it time to make a tough decision?

If a once-good IT team isn't working for you anymore, it might be time to make the change. Ask yourself the following questions:

• How quickly do I get a response when I need help?
• How long does it take to get help on-site?
• Can I recover quickly from downtime?
• Are my systems getting slower/overloaded?

If you find yourself answering these questions with a bitter taste in your mouth, you're likely experiencing growing pains. Despite what loyalty or feelings you may have for your current provider, you need to understand that a business that isn't properly equipped to handle your needs isn't a business you should be working with. Not only are you hurting your own company by throttling yourself, but you're also stretching out your partners when they're taking on a job they clearly aren't equipped for.

When you've outgrown your support provider, it's time to break things off, for both of your sakes.

Conclusion

That's a rough reality, but there you go. Here at EMSCO Solutions, we offer scalable solutions to businesses in Oklahoma City. We consider ourselves among the best at IT support in Oklahoma City, and we think you'll agree. Contact us for a free consultation if you're interested, or read our blog for more posts like this one.