Does Your Current IT Support Provider Have a Real Office in Oklahoma City?

As a smart business owner, you know the importance of having a good IT provider at your side, but did you also know that it is equally important to work with a local IT provider? Bottom line is this: if you are not working with an IT support provider in Oklahoma City, you could be putting your business at a disadvantage. There are many benefits of working with an IT provider with a local presence, and once you discover these benefits, you will see why you should only work with a local company. Here are the benefits of working with an Oklahoma City-based provider:

You Will Receive On-Site Support

Though it is true that there has been a vast improvement in the effectiveness of remote support over the past few years, there are still a large number of issues that can go wrong with your network, hardware or software, and not all of this can be fixed from a faraway land. When you work with a local IT provider, however, these experts can come directly to your location to diagnose any issues and implement an immediate fix. Your issues are resolved quickly with local support, and it allows you to get back to growing and running your company instead of worrying about your computer systems.

You Will Receive Local Training

Another benefit of working with an IT support provider in Oklahoma City is that you will receive local training when you require it. Even a small change in your software or hardware can be confusing to your staff, but when you have a local source to train you, you can get back to work quickly after such changes. Though it is true that a virtual IT provider can also give you support and training materials, they cannot lead training sessions, answer any pressing questions or give one-on-one support to employees. This approach is invaluable when it comes to learning about new technology.

You Will Receive Local Disaster Recovery

Living and working in the Oklahoma City area, you must know that the odds of a natural disaster are high. What happens if the next tornado runs right through your company? If your office is struck by any natural disaster -- from a tornado to a water main break -- the technology you use could be damaged beyond repair. Rather than attempting to tell an IT provider about your issues over the phone, a local IT provider will have people right in the area who will come to your location and do an expert evaluation of the situation.

You Will Get Personal Attention

All businesses are different, and you will find that your resources and goals simply do not fall into a one-size-fits-all approach when it comes to IT. However, most remote IT providers use generalized solutions for their clients. One of the best things about working with a local provider, however, is the personalized, face-to-face attention they can provide. These people will come to your business, spend time with your staff, evaluate your resources and make a plan for your future. These things are simply not offered by remote services.

If you are interested in getting more out of your outsourcing and seeking out an IT support provider in Oklahoma City, contact us at EMSCO Solutions at your convenience and see the difference that a local IT provider can bring to your company.